Need to return something you've ordered? No problem.
Online ordersOur Customer Service team are on-hand to help with your return - get in touch with them and they'll help you to get everything processed.
0333 300 0078 | firstname.lastname@example.org | 9.00am – 8.00pm, Monday to Sunday
If you'd like to return something you've bought in-store, simply take it back to the Office Outlet you bought it in, and our friendly team will be happy to help.
Customer SatisfactionIf for any reason you are unhappy with a product purchased in store from Office Outlet, you may return it with proof of purchase within the applicable timeframe. The product must be returned in its original and unspoilt condition along with the manufacturer’s original box, packaging material and any manuals. Subject to what is stated below, your purchase will be refunded or the item exchanged.
30 Day Return Period
- All products except laptops, PCs and printers will be issued with a refund or exchange
- Software in opened packages will only be exchanged for the exact same title, no refund
- Purchases of Staples gift cards cannot be returned, refunds are not available