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Delivery Information and Pricing

See below our delivery timescales, prices and exceptions. We aim to offer the same great level of service to all our customers however some areas of the country may attract higher delivery charges due simply to their more remote locations.

Please note: 

Unfortunately delivery to the Isle of Man, Jersey and Guernsey is not available.

DELIVERY PRICES

Standard and Next Day Services


Zone Delivery Option Cost Cut Off Time for Next Working Day Delivery Notes:
A and B Next Working Day £4.99
or Free for orders over £10.00
9pm Monday-Friday

'Working Days' are defined as Monday to Friday, and exclude bank holidays and public holidays.

Orders placed after 9pm on a Friday or over the weekend will be delivered on the following Tuesday.


Postcode Exceptions: Some postcodes may not qualify for Next Day Delivery. In this case only Standard Delivery will be available and prices for this service will vary but will be clearly shown at the checkout.

Next Working Day Before 10:30 £8.45 - £11.60
Next Working Day Before 12:00 £6.45 - £9.60
C Next Working Day £4.99
or Free for orders over £10.00
Next Working Day Before 10:30 Zone C £10.25 - £13.40
Next Working Day Before 12:00 Zone C £8.25 - £11.40
D Next Working Day £19.99
Next Working Day Before 12:00 £10.10 - £13.25
Next Working Day Before 10:30 £12.10 - £15.25

Saturday Delivery


ZoneDelivery typeCostCut Off time for Saturday Deliveries
A and BSaturday Before 10:30£9.95 - £13.109pm on Friday
Saturday Before 12:00£10.45 - £13.60
CSaturday Before 10:30£11.75 - £14.90
Saturday Before 12:00£12.25 - £15.40
DSaturday Before 10:30£21.99
Saturday Before 12:00£21.99

Bank Holiday Delivery Timescales


No deliveries will be made on Bank Holidays. Any deliveries scheduled to arrive on a Bank Holiday will be delivered the following working day.

Our Distribution Centre will also be closed on Bank Holidays, therefore any orders placed before 9 pm on a Bank Holiday will not be dispatched until the following working day.

Saturday delivery will be available at an extra cost (rates can be found above) for any orders placed prior to 9 pm on a working day before a Bank Holiday.

Please see below the delivery schedule for online orders placed in the run-up to, and over the bank holiday.

UK Mail Postcode Zones


UK Mail Postcode Zones

Festive Period Delivery Schedule


Please see below the delivery schedule for online orders placed in the run up to the festive period. (** = see below)
Order DateServiceOrder TimeDelivery Date
Thurs 20th DecNext Working DayPre - 9pm21/12/2018
Post 9pm24/12/2018
Fri 21st DecNext Working DayPre - 9pm24/12/2018
Post 9pm27/12/2018
Saturday DeliveryPre - 9pm22/12/2018
Post 9pm29/12/2018
Sat 22nd DecNext Working DayPre - 9pm27/12/2018
Post 9pm27/12/2018
Sun 23rd DecNext Working DayPre - 9pm27/12/2018
Post 9pm27/12/2018
Mon 24th DecNext Working DayPre - 11am27/08/2018
Post 11am28/08/2018
Tues 25th DecNext Working DayPre - 9pm28/12/2018
Post 9pm28/12/2018
Wed 26th DecNext Working DayPre - 9pm28/12/2018
Post 9pm28/12/2018
Thu 27th DecNext Working DayPre - 5pm28/12/2018
Post 5pm29/12/2018
Fri 28th DecNext Working DayPre - 9pm31/12/2018
Post 9pm02/01/2019**
Saturday DeliveryPre - 9pm29/12/2018
Post 9pm05/01/2019
Sat 29th DecNext Working DayPre - 9pm02/01/2019**
Post 9pm02/01/2019**
Sun 30th DecNext Working DayPre - 9pm02/01/2019**
Post 9pm02/01/2019**
Mon 31st DecNext Working DayPre - 4pm02/01/2019**
Post 4pm03/01/2019
Tues 1st JanNext Working DayPre - 9pm03/01/2019
Post 9pm03/01/2019
Wed 2nd JanNext Working DayPre - 9pm03/01/2019
Post 9pm04/01/2019
** Delivery in Scotland unavailable.

Festive Period Returns Policy

Office Outlet will be happy to refund or exchange any unused items up until 19th January 2019 if purchased in-store between 25th November - 24th December 2018 upon production of your receipt. Items must be unused and in their original packaging. This does not affect your rights if the product is faulty or misdescribed.